/* public/feedback.css — Buzón de feedback (feedback.js) */

:root {
  --fb-gestion: #a85a17;
  --fb-gestion-soft: #fff3e6;
  --fb-ok: #127a4a;
  --fb-ok-soft: #e7f7ef;
  --fb-warn: #9a6200;
  --fb-warn-soft: #fff4dc;
  --fb-bad: #b42318;
  --fb-bad-soft: #fdecea;
}

/* ─── Botón de la cabecera (junto a la campana) ──────────────────────────── */
.fb-fab {
  position: relative;
  display: inline-flex;
  align-items: center;
  gap: 7px;
  height: 38px;
  padding: 0 13px 0 11px;
  border: 1px solid rgba(15, 127, 135, 0.18);
  border-radius: 12px;
  background: #fff;
  color: #0f7f87;
  font-family: var(--font, inherit);
  font-size: 12.5px;
  font-weight: 800;
  cursor: pointer;
  transition: background .15s ease, border-color .15s ease;
}
.fb-fab[hidden] { display: none; }
.fb-fab:hover { background: rgba(15, 127, 135, 0.06); }
.fb-fab svg { width: 17px; height: 17px; }
.fb-fab__badge {
  position: absolute;
  top: -5px;
  right: -5px;
  min-width: 18px;
  height: 18px;
  padding: 0 4px;
  display: grid;
  place-items: center;
  border-radius: 999px;
  background: #f02a61;
  color: #fff;
  font-size: 11px;
  box-shadow: 0 0 0 2px #fff;
}
.fb-fab__badge[hidden] { display: none; }

/* ─── Panel lateral ──────────────────────────────────────────────────────── */
.fb-drawer[hidden] { display: none; }
.fb-drawer { position: fixed; inset: 0; z-index: 1000; }
.fb-drawer__backdrop { position: absolute; inset: 0; background: rgba(8, 40, 44, 0.32); opacity: 0; transition: opacity .2s ease; }
.fb-drawer__panel {
  position: absolute;
  top: 0;
  right: 0;
  bottom: 0;
  width: min(460px, 100vw);
  display: flex;
  flex-direction: column;
  background: #fbfefe;
  box-shadow: -24px 0 60px rgba(7, 75, 81, 0.18);
  transform: translateX(100%);
  transition: transform .22s ease;
}
.fb-drawer.is-open .fb-drawer__backdrop { opacity: 1; }
.fb-drawer.is-open .fb-drawer__panel { transform: none; }
.fb-drawer__head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  padding: 22px 22px 14px;
  background: linear-gradient(135deg, var(--moa-deep, #0a6f78), var(--moa-teal, #168c96));
  color: #fff;
}
.fb-drawer__head p { margin: 0 0 4px; font-size: 11px; font-weight: 800; letter-spacing: .08em; text-transform: uppercase; opacity: .8; }
.fb-drawer__head h2 { margin: 0; font-size: 19px; line-height: 1.25; color: #fff; }
.fb-icon-btn {
  flex: none;
  width: 34px;
  height: 34px;
  border: 0;
  border-radius: 10px;
  background: rgba(255, 255, 255, 0.16);
  color: #fff;
  font-size: 20px;
  cursor: pointer;
}
.fb-drawer__tabs {
  display: flex;
  gap: 4px;
  padding: 0 22px;
  background: linear-gradient(135deg, var(--moa-deep, #0a6f78), var(--moa-teal, #168c96));
}
.fb-drawer__tabs button {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 10px 14px;
  border: 0;
  border-radius: 12px 12px 0 0;
  background: transparent;
  color: rgba(255, 255, 255, 0.8);
  font: inherit;
  font-size: 13px;
  font-weight: 750;
  cursor: pointer;
}
.fb-drawer__tabs button.is-active { background: #fbfefe; color: var(--moa-ink, #103f46); }
.fb-drawer__tabs b:empty { display: none; }
.fb-drawer__tabs b { padding: 1px 7px; border-radius: 99px; background: rgba(7, 90, 98, 0.12); font-size: 11px; }
.fb-drawer__tabs b.is-unread { background: #e5484d; color: #fff; }
.fb-drawer__body { flex: 1; overflow: auto; padding: 18px 22px 24px; }

/* ─── Formulario ─────────────────────────────────────────────────────────── */
.fb-form { display: grid; gap: 14px; }
.fb-form__intro { margin: 0; color: var(--moa-text, #173f44); font-size: 13px; line-height: 1.5; }
.fb-cats { margin: 0; padding: 0; border: 0; display: grid; grid-template-columns: 1fr 1fr; gap: 8px; }
.fb-cats legend { margin-bottom: 8px; padding: 0; color: var(--moa-ink, #103f46); font-size: 12.5px; font-weight: 800; }
.fb-cat {
  position: relative;
  display: flex;
  align-items: flex-start;
  gap: 9px;
  padding: 11px;
  border: 1.5px solid rgba(7, 90, 98, 0.12);
  border-radius: 14px;
  background: #fff;
  cursor: pointer;
  transition: border-color .15s, background .15s;
}
.fb-cat input { position: absolute; opacity: 0; pointer-events: none; }
.fb-cat:hover { border-color: rgba(33, 169, 179, 0.45); }
.fb-cat:focus-within { box-shadow: 0 0 0 4px rgba(33, 169, 179, 0.18); }
.fb-cat.is-selected { border-color: var(--moa-deep, #0a6f78); background: linear-gradient(135deg, #f2fbfb, #e6f7f8); }
.fb-cat__icon { font-size: 18px; line-height: 1.2; }
.fb-cat strong { display: block; color: var(--moa-ink, #103f46); font-size: 13px; }
.fb-cat small { display: block; margin-top: 2px; color: var(--moa-muted, #6b8184); font-size: 11.5px; line-height: 1.35; }
.fb-field { display: grid; gap: 6px; position: relative; }
.fb-field > span { color: var(--moa-ink, #103f46); font-size: 12.5px; font-weight: 800; }
.fb-field input,
.fb-field textarea,
.fb-reply textarea {
  width: 100%;
  box-sizing: border-box;
  padding: 11px 13px;
  border: 1px solid rgba(10, 111, 120, 0.18);
  border-radius: 12px;
  background: #fff;
  color: var(--moa-ink, #103f46);
  font-family: var(--font, inherit);
  font-size: 13.5px;
  line-height: 1.5;
  outline: none;
  resize: vertical;
}
.fb-field input:focus,
.fb-field textarea:focus,
.fb-reply textarea:focus { border-color: var(--moa-aqua, #21a9b3); box-shadow: 0 0 0 4px rgba(33, 169, 179, 0.14); }
.fb-counter { justify-self: end; color: var(--moa-muted, #6b8184); font-size: 11px; }
.fb-form__page { margin: 0; padding: 9px 12px; border-radius: 10px; background: #f1f7f7; color: var(--moa-muted, #6b8184); font-size: 12px; }
.fb-form__error { padding: 9px 12px; border-radius: 10px; background: var(--fb-bad-soft); color: var(--fb-bad); font-size: 12.5px; font-weight: 650; }
.fb-form__error[hidden] { display: none; }

.fb-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 12px 18px;
  border: 1px solid transparent;
  border-radius: 12px;
  font-family: var(--font, inherit);
  font-size: 13.5px;
  font-weight: 800;
  cursor: pointer;
}
.fb-btn:disabled { opacity: .55; cursor: wait; }
.fb-btn--primary { background: linear-gradient(135deg, var(--moa-deep, #0a6f78), var(--moa-teal, #168c96)); color: #fff; box-shadow: 0 8px 20px rgba(7, 90, 98, 0.2); }
.fb-btn--ghost { background: #fff; border-color: rgba(7, 90, 98, 0.18); color: var(--moa-ink, #103f46); }
.fb-btn--sm { padding: 8px 13px; font-size: 12.5px; }

.fb-sent, .fb-empty {
  display: grid;
  justify-items: center;
  gap: 8px;
  padding: 34px 16px;
  text-align: center;
  color: var(--moa-muted, #6b8184);
  font-size: 13px;
  line-height: 1.5;
}
.fb-sent strong, .fb-empty strong { color: var(--moa-ink, #103f46); font-size: 15px; }
.fb-empty .fb-btn { margin-top: 8px; }
.fb-empty--small { padding: 26px 12px; }
.fb-sent__icon { width: 54px; height: 54px; display: grid; place-items: center; border-radius: 50%; background: var(--fb-ok-soft); color: var(--fb-ok); font-size: 26px; font-weight: 900; }
.fb-sent__actions { display: flex; flex-wrap: wrap; justify-content: center; gap: 8px; margin-top: 8px; }

/* ─── Lista de mis mensajes ──────────────────────────────────────────────── */
.fb-list { display: grid; gap: 8px; }
.fb-list__item {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px;
  padding: 12px;
  border: 1px solid rgba(7, 90, 98, 0.1);
  border-radius: 14px;
  background: #fff;
  text-align: left;
  font: inherit;
  cursor: pointer;
}
.fb-list__item:hover { border-color: rgba(33, 169, 179, 0.45); }
.fb-list__item.is-unread { border-color: rgba(229, 72, 77, 0.35); background: #fffafa; }
.fb-list__icon { font-size: 18px; }
.fb-list__main { min-width: 0; display: grid; gap: 2px; }
.fb-list__main strong { color: var(--moa-ink, #103f46); font-size: 13.5px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.fb-list__main small { color: var(--moa-muted, #6b8184); font-size: 12px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.fb-list__item.is-unread .fb-list__main strong::after { content: " • nueva respuesta"; color: #e5484d; font-size: 11px; }
.fb-list__meta { display: grid; justify-items: end; gap: 4px; }
.fb-list__meta small { color: var(--moa-muted, #6b8184); font-size: 11px; }

.fb-chip { padding: 3px 9px; border-radius: 99px; font-size: 10.5px; font-weight: 850; white-space: nowrap; }
.fb-chip--waiting { background: var(--fb-warn-soft); color: var(--fb-warn); }
.fb-chip--answered { background: var(--fb-ok-soft); color: var(--fb-ok); }
.fb-chip--closed { background: #eef2f2; color: var(--moa-muted, #6b8184); }

/* ─── Conversación ───────────────────────────────────────────────────────── */
.fb-back { justify-self: start; margin-bottom: 4px; padding: 0; border: 0; background: none; color: var(--moa-deep, #0a6f78); font: inherit; font-size: 12.5px; font-weight: 800; cursor: pointer; }
.fb-back--mobile { display: none; }
.fb-convo { display: grid; gap: 14px; }
.fb-convo__head { display: flex; flex-wrap: wrap; align-items: flex-start; justify-content: space-between; gap: 10px; padding-bottom: 12px; border-bottom: 1px solid rgba(7, 90, 98, 0.08); }
.fb-convo__head h3 { margin: 2px 0 0; color: var(--moa-ink, #103f46); font-size: 17px; line-height: 1.3; }
.fb-convo__cat { margin: 0; color: var(--moa-muted, #6b8184); font-size: 12px; font-weight: 700; }
.fb-convo__who { display: flex; flex-wrap: wrap; align-items: center; gap: 6px 8px; margin: 8px 0 0; color: var(--moa-ink, #103f46); font-size: 13px; font-weight: 700; }
.fb-convo__who small { width: 100%; padding-left: 38px; color: var(--moa-muted, #6b8184); font-weight: 500; }
.fb-convo__actions { display: flex; align-items: center; gap: 8px; }
.fb-team { padding: 2px 8px; border-radius: 99px; background: var(--moa-soft, #e6f7f8); color: var(--moa-deep, #0a6f78); font-size: 10.5px; font-weight: 800; }
.fb-team--gestion { background: var(--fb-gestion-soft); color: var(--fb-gestion); }
.fb-avatar { flex: none; width: 30px; height: 30px; display: grid; place-items: center; border-radius: 50%; background: var(--moa-soft, #e6f7f8); color: var(--moa-deep, #0a6f78); font-size: 11px; font-weight: 900; }
.fb-avatar--gestion { background: var(--fb-gestion-soft); color: var(--fb-gestion); }

.fb-messages { list-style: none; margin: 0; padding: 0; display: grid; gap: 12px; }
.fb-msg { display: grid; justify-items: start; gap: 4px; max-width: 88%; }
.fb-msg--mine { justify-self: end; justify-items: end; }
.fb-msg__bubble { padding: 11px 14px; border-radius: 16px 16px 16px 4px; background: #fff; border: 1px solid rgba(7, 90, 98, 0.1); color: var(--moa-ink, #103f46); font-size: 13.5px; line-height: 1.55; overflow-wrap: anywhere; }
.fb-msg--mine .fb-msg__bubble { border-radius: 16px 16px 4px 16px; background: linear-gradient(135deg, var(--moa-deep, #0a6f78), var(--moa-teal, #168c96)); border-color: transparent; color: #fff; }
.fb-msg small { color: var(--moa-muted, #6b8184); font-size: 11px; }

.fb-reply { display: grid; gap: 8px; padding-top: 12px; border-top: 1px solid rgba(7, 90, 98, 0.08); }
.fb-reply__note { margin: 0; padding: 8px 12px; border-radius: 10px; background: #f1f5f5; color: var(--moa-muted, #6b8184); font-size: 12px; }
.fb-reply__row { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.fb-reply__row small { color: var(--moa-muted, #6b8184); font-size: 11.5px; }

/* ─── Buzón de Dirección Académica ───────────────────────────────────────── */
.fb-admin__toolbar { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 14px; }
.fb-admin__filters { display: flex; flex-wrap: wrap; gap: 6px; }
.fb-pill { display: inline-flex; align-items: center; gap: 6px; padding: 7px 12px; border: 1px solid rgba(7, 90, 98, 0.14); border-radius: 99px; background: #fff; color: var(--moa-ink, #103f46); font: inherit; font-size: 12px; font-weight: 750; cursor: pointer; }
.fb-pill b { padding: 0 6px; border-radius: 99px; background: rgba(7, 90, 98, 0.1); font-size: 11px; }
.fb-pill.is-active { background: var(--moa-deep, #0a6f78); border-color: var(--moa-deep, #0a6f78); color: #fff; }
.fb-pill.is-active b { background: rgba(255, 255, 255, 0.22); }
.fb-pill--team.is-active { background: var(--moa-ink, #103f46); border-color: var(--moa-ink, #103f46); }
.fb-admin__layout {
  display: grid;
  grid-template-columns: minmax(260px, 360px) minmax(0, 1fr);
  min-height: calc(100vh - 230px);
  border: 1px solid rgba(7, 90, 98, 0.1);
  border-radius: 20px;
  background: #fff;
  overflow: hidden;
  box-shadow: 0 12px 35px rgba(7, 75, 81, 0.06);
}
.fb-admin__list { max-height: calc(100vh - 230px); overflow: auto; border-right: 1px solid rgba(7, 90, 98, 0.08); background: #f9fcfc; }
.fb-admin__item {
  width: 100%;
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 13px 14px;
  border: 0;
  border-bottom: 1px solid rgba(7, 90, 98, 0.07);
  background: transparent;
  text-align: left;
  font: inherit;
  cursor: pointer;
}
.fb-admin__item:hover { background: #f0f8f8; }
.fb-admin__item.is-selected { background: #e6f5f6; box-shadow: inset 3px 0 0 var(--moa-deep, #0a6f78); }
.fb-admin__item-main { min-width: 0; flex: 1; display: grid; gap: 2px; }
.fb-admin__item-top { display: flex; justify-content: space-between; gap: 8px; }
.fb-admin__item-top strong { color: var(--moa-ink, #103f46); font-size: 13px; }
.fb-admin__item-top small { flex: none; color: var(--moa-muted, #6b8184); font-size: 11px; }
.fb-admin__item-subject { color: var(--moa-ink, #103f46); font-size: 12.5px; font-weight: 650; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.fb-admin__item-preview { color: var(--moa-muted, #6b8184); font-size: 11.5px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.fb-admin__item.is-unread .fb-admin__item-top strong::before { content: ""; display: inline-block; width: 8px; height: 8px; margin-right: 6px; border-radius: 50%; background: #e5484d; vertical-align: 1px; }
.fb-admin__detail { padding: 20px 22px; min-width: 0; max-height: calc(100vh - 230px); overflow: auto; }

/* Panel ancho para el buzón de Dirección Académica */
.fb-drawer--wide .fb-drawer__panel { width: min(1180px, 100vw); }
.fb-drawer--wide .fb-drawer__head { padding-bottom: 20px; }
.fb-drawer__tabs[hidden] { display: none; }

/* ─── Adjuntos ───────────────────────────────────────────────────────────── */
.fb-attach { display: grid; gap: 8px; padding: 10px; border: 1.5px dashed rgba(10, 111, 120, 0.25); border-radius: 14px; background: #f7fbfb; transition: border-color .15s, background .15s; }
.fb-attach.is-drag { border-color: var(--moa-aqua, #21a9b3); background: #e9f7f8; }
.fb-attach__files:empty { display: none; }
.fb-attach__files { display: grid; gap: 6px; }
.fb-attach__input { position: absolute; width: 1px; height: 1px; opacity: 0; pointer-events: none; }
.fb-attach__btn { display: flex; flex-wrap: wrap; align-items: center; gap: 4px 8px; padding: 6px 4px; color: var(--moa-deep, #0a6f78); font-size: 13px; font-weight: 800; cursor: pointer; }
.fb-attach__btn[hidden] { display: none; }
.fb-attach__btn svg { width: 18px; height: 18px; }
.fb-attach__btn small { width: 100%; padding-left: 26px; color: var(--moa-muted, #6b8184); font-size: 11px; font-weight: 600; }
.fb-file { display: flex; align-items: center; gap: 10px; padding: 6px 8px; border-radius: 12px; background: #fff; border: 1px solid rgba(7, 90, 98, 0.1); }
.fb-file--error { border-color: rgba(180, 35, 24, 0.3); background: var(--fb-bad-soft); }
.fb-file__thumb { flex: none; width: 44px; height: 44px; display: grid; place-items: center; overflow: hidden; border-radius: 9px; background: #e8f3f3; color: var(--moa-deep, #0a6f78); font-size: 16px; }
.fb-file__thumb img { width: 100%; height: 100%; object-fit: cover; }
.fb-file__info { min-width: 0; flex: 1; display: grid; gap: 3px; }
.fb-file__info strong { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; color: var(--moa-ink, #103f46); font-size: 12.5px; }
.fb-file__info small { color: var(--moa-muted, #6b8184); font-size: 11px; }
.fb-file--error .fb-file__info small { color: var(--fb-bad); font-weight: 650; }
.fb-file__bar { height: 4px; border-radius: 99px; background: #e2eeee; overflow: hidden; }
.fb-file__bar i { display: block; height: 100%; width: 0; background: var(--moa-teal, #168c96); transition: width .15s; }
.fb-file__remove { flex: none; width: 26px; height: 26px; border: 0; border-radius: 8px; background: #eef4f4; color: var(--moa-ink, #103f46); font-size: 16px; cursor: pointer; }

.fb-media { display: flex; flex-wrap: wrap; gap: 8px; }
.fb-msg--mine .fb-media { justify-content: flex-end; }
.fb-media__img { display: block; width: 150px; height: 112px; overflow: hidden; border-radius: 12px; border: 1px solid rgba(7, 90, 98, 0.12); background: #eef4f4; }
.fb-media__img img { width: 100%; height: 100%; object-fit: cover; transition: transform .2s; }
.fb-media__img:hover img { transform: scale(1.04); }
.fb-media__video { display: grid; gap: 4px; }
.fb-media__video video { width: 280px; max-width: 100%; max-height: 220px; border-radius: 12px; background: #0b2b2f; }
.fb-media__video a { color: var(--moa-deep, #0a6f78); font-size: 11.5px; font-weight: 750; }
.fb-media__missing { padding: 8px 12px; border-radius: 10px; background: #eef4f4; color: var(--moa-ink, #103f46); font-size: 12px; text-decoration: none; }

@media (max-width: 900px) {
  .fb-admin__layout { grid-template-columns: 1fr; }
  .fb-admin__list { border-right: 0; max-height: none; }
  .fb-admin__layout.has-selection .fb-admin__list { display: none; }
  .fb-admin__layout:not(.has-selection) .fb-admin__detail { display: none; }
  .fb-back--mobile { display: inline-block; }
  .fb-fab { width: 38px; padding: 0; justify-content: center; }
  .fb-fab span { display: none; }
  .fb-cats { grid-template-columns: 1fr; }
}